1.Contact us
Email support@handytt.com from the address on your account. We reply within two working days, and look at reports of abuse within 24 hours.
2.Report a user or content
In the app, tap the … button on a contractor profile, job, review or conversation, or Report or block on a listing, then choose Report and pick a reason.
Our team reviews every report within 24 hours and removes content or suspends accounts that break our terms.
3.Block someone
From the same … menu, choose Block. They can't message you, and you won't see their profile, jobs, listings or reviews. Open the menu again on their profile or conversation to unblock them.
4.Delete your account
In the HandyTT app, open the Dashboard tab and tap Delete account. On the website, open your dashboard, go to Profile (or Business profile if you're a pro) and choose Delete my account at the bottom. This permanently deletes your profile, jobs, bids, listings, photos and the messages you sent. It can't be undone.
Can't open the app? Email support@handytt.com from the address on your account and ask us to delete it. See our privacy policy for what we keep and for how long.